Freshdesk
Freshdesk is the customer support product from Freshworks, covering ticketing, omnichannel inboxes and self-service. It is used by small, mid-size and large support teams.
At a glance
- Headquarters
- US
- Sells and supports in
- IndiaMiddle EastUSUK & EuropeSingapore & APAC
- Built for
- 1–50 employees51–500 employees500+ employees
- Main modules
- TicketingOmnichannel inboxKnowledge baseAutomationsAI assistance
From Freshdesk's own website and public information. Last checked 2026-10-04.
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