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Zendesk is a customer service platform for handling support across email, chat, voice and messaging. It is used by companies of all sizes, from small support teams to large contact centres.

At a glance

Headquarters
US
Sells and supports in
USUK & EuropeMiddle EastSingapore & APACIndia
Built for
1–50 employees51–500 employees500+ employees
Main modules
TicketingMessagingHelp centerAI agentsWorkforce managementAnalytics

From Zendesk's own website and public information. Last checked 2026-10-04.

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