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Kapture CX is a Bengaluru-based customer support platform for ticketing and omnichannel service. It is used mainly by mid-size and large consumer-facing companies in retail, ecommerce and financial services.

At a glance

Headquarters
India
Sells and supports in
IndiaMiddle EastSingapore & APACUS
Built for
51–500 employees500+ employees
Main modules
TicketingOmnichannel supportInternal ticketingSelf-serviceField service

From Kapture CX's own website and public information. Last checked 2026-10-04.

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